Research

Research Reports

Kramer&Co. provides in-depth research and insights on global technology trends and markets. We offer advisory services on research you might be undertaking in-house, guiding survey development and logic to help ensure the very best results from your research. We also offer custom research services for projects of all sizes. Our industry analysts are experts at both quantitative and qualitative research, and our studies help organizations assess buyer sentiment, business challenges, market drivers, and evaluate end-user demand.

We provide actionable intelligence based on real-world data rather than hypothesis, enabling technology leaders to make informed decisions, identify competitive opportunities, and align their solutions with evolving customer needs in an increasingly AI-driven environment. Whether you’re looking to understand market trends, evaluate competitive positioning, or develop strategic roadmaps, Kramer&Co.’s research delivers the clarity and direction your business requires.

Market Insights and News

  • enterprise communications

    Mitel CTO Luiz Domingos joined the Experience Matters podcast to lay out a grounded vision for enterprise communications in the AI era — one centered on hybrid deployment as a strategic destination, not a compromise. With Mitel Edge and Mitel WX, the company is addressing data sovereignty, frontline worker needs, and AI governance in ways cloud-only vendors can't match.

  • Google Cloud Next 2026

    Google Cloud Next 2026 was less a product launch than a declaration of strategic intent. From the Gemini Enterprise Agent Platform and Agentic Data Cloud to A2A protocol v1.0 in production at 150+ organizations, Google made its most architecturally coherent case yet for why enterprises should treat it as the AI-native platform for the agentic era now unfolding.

  • Commvault ResOps cyber resilience

    At RSAC 2026, Commvault made a series of announcements anchored by a single argument: traditional backup and recovery is no longer enough. With the Satori acquisition, expanded Threat Scan capabilities, and Synthetic Recovery, Commvault is delivering a continuous resilience operating model — ResOps — built for an AI-powered threat landscape where threats move faster than humans can respond.

  • MCP enterprise AI

    The problem with enterprise AI isn't the models — it's the fragmentation between them. Smartsheet SVP of Engineering Drew Garner joined the Age of AI series to explain how the Model Context Protocol is emerging as the connective infrastructure that lets AI work where work actually happens, and what it means for CIOs building for the next 18 months.

  • agentic commerce retail

    AI-driven e-commerce traffic surged 758% year-over-year in late 2025, and the disruption is just beginning. As AI agents take over product discovery and purchasing decisions, retailers face a fundamental strategic choice: participate in third-party AI platforms or build proprietary agentic experiences — and the window to decide is closing fast.

  • CISO of the Year award

    Commvault and TIME Magazine have launched the inaugural CISO of the Year recognition program, announced at RSA Conference 2026. The award elevates security leaders who are advancing resilience operations — unifying people, processes, and technology into a continuous operational discipline. Nominations are open through June 20, 2026, with the winner revealed by TIME in September.

  • 2026 enterprise threat landscape

    Palo Alto Networks' Unit 42 Global Incident Response Report 2026 draws on 750+ real-world investigations to document a sobering reality: 90% of breaches were enabled by preventable gaps, attackers reached exfiltration in as little as 72 minutes, and AI is now a routine force multiplier for threat actors. Here's what security leaders need to know — and do.

  • AWS agentic commerce

    AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack.