Shelly Kramer is a top-ranked tech industry analyst, strategic advisor, and serial entrepreneur with over 30 years of experience helping technology companies thrive in an ever-evolving marketplace. She brings unparalleled expertise in digital transformation, customer experience, AI, and emerging technologies to her clients. Known for her straightforward approach and strategic vision, Shelly has worked with some of the world’s largest brands, helping them navigate disruption and gain competitive advantage. Her insights are not theoretical—they are built on real-world experience scaling multiple successful businesses, including her role in growing Futurum Research from startup to industry leader. Consistently recognized among the top 100 technology analysts globally, Shelly combines analytical rrigorwith marketing savvy to deliver results that matter.
Epicor Insights 2026: ERP is No Longer a System of Record: It’s a System of Action
Epicor Insights 2026 brought the company's most consequential product announcements in years — six AI capabilities shipped simultaneously, a headless ERP architecture built on open MCP connections, and an AI-assisted migration program targeting 90-day go-lives. Here's what the Nashville announcements mean for manufacturers, distributors, and the analysts watching whether the keynote translates to production reality.
Beyond the Front Door: Why Locking Access Isn’t Enough in the Age of AI and Agentic Risk
Most enterprise security architectures were built to control access — not to protect data once access is granted. Skyhigh Security EVP Thyaga Vasudevan joined Security Square to explain how DSPM, DLP, and a flexible SSE Everywhere model are addressing the harder problem: knowing where sensitive data lives and what AI agents are doing with it.
Ericsson Cradlepoint’s W2255 Signals a Defining Shift: Wireless WAN Is No Longer a Backup Plan
Ericsson Cradlepoint's W2255 is built for a world where wireless can no longer be treated as a backup. With dual-SIM failover up to 10x faster than previous approaches, 5G SA network slicing, LEO satellite integration, and a single IP67-rated form factor for any environment, the W2255 repositions Wireless WAN as foundational enterprise infrastructure.
From Hype to Operational Reality: Mitel’s Vision for Enterprise Communications in the AI Era
Mitel CTO Luiz Domingos joined the Experience Matters podcast to lay out a grounded vision for enterprise communications in the AI era — one centered on hybrid deployment as a strategic destination, not a compromise. With Mitel Edge and Mitel WX, the company is addressing data sovereignty, frontline worker needs, and AI governance in ways cloud-only vendors can't match.
Google Cloud Next 2026: The Unified Stack Bet & What It Means for CIOs
Google Cloud Next 2026 was less a product launch than a declaration of strategic intent. From the Gemini Enterprise Agent Platform and Agentic Data Cloud to A2A protocol v1.0 in production at 150+ organizations, Google made its most architecturally coherent case yet for why enterprises should treat it as the AI-native platform for the agentic era now unfolding.
From Backup to Resilience: How Commvault and Satori Are Redefining Data Security in the Age of AI
At RSAC 2026, Commvault made a series of announcements anchored by a single argument: traditional backup and recovery is no longer enough. With the Satori acquisition, expanded Threat Scan capabilities, and Synthetic Recovery, Commvault is delivering a continuous resilience operating model — ResOps — built for an AI-powered threat landscape where threats move faster than humans can respond.