
Lauren Kirkpatrick is the Director of Project Operations for Kramer&Co. She is an experienced Project and Social Media Manager with a decade of experience in the tech industry working with some of the biggest Fortune 500 companies. She has a proven track record of delivering high-impact projects on time and within budget, consistently exceeding client expectations and, more importantly, our clients love her!
Lauren holds a Master’s degree in Digital Social Media from the University of Southern California and brings a deep understanding of digital engagement strategies to her work. Outside of her professional life, Lauren enjoys spending time with her dog, Whiskey, and cheering on her beloved LA Dodgers.
Agentic Commerce Is Coming — and AWS Is Building the Payment Rails to Get It There
AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack.
Genesys Brings Sovereign CCaaS to AWS: What It Means for Regulated Industries
Genesys is becoming a launch partner for the AWS European Sovereign Cloud, with Genesys Cloud availability expected between May and July 2026. Hosted in Brandenburg, Germany and backed by EU-based teams, the offering gives regulated industries a compliant path to cloud-based AI — and signals that digital sovereignty is now a global competitive differentiator.
Conga + PROS: Why This Acquisition Is More Than the Sum of Its Parts
Conga's acquisition of PROS Holdings' B2B business marks a major shift in enterprise revenue operations. By combining PROS' AI-driven pricing science with Conga's CPQ, CLM, and document automation capabilities, the deal creates a full-stack platform — and a credible alternative to Salesforce Revenue Cloud for complex, multi-ERP enterprises.
IBM and Deepgram Bet on Voice as the Next Enterprise AI Interface
IBM has named Deepgram its first-ever voice AI partner, embedding speech-to-text and text-to-speech capabilities directly into watsonx Orchestrate. With 50,000+ years of audio processed and support for dozens of global dialects, the partnership signals that voice is rapidly becoming the default interface layer for enterprise AI automation.
Smartsheet’s MCP-Enabled Claude Integration Signals a New Era for Enterprise AI Connectivity
Smartsheet has launched its first MCP-enabled integration with Anthropic's Claude, letting enterprise users query and update project data through natural language conversation. Built on the Model Context Protocol — now an industry standard with 97M+ monthly downloads — this bidirectional integration signals a structural shift in how work management platforms connect with AI.
Google’s WebMCP: When AI Gets the Keys to the Browser
Google’s WebMCP introduces structured AI agent access inside Chrome, signaling a major shift toward a governed, agentic web architecture.
Agentic Commerce Is Coming — and AWS Is Building the Payment Rails to Get It There
AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack.
Genesys Brings Sovereign CCaaS to AWS: What It Means for Regulated Industries
Genesys is becoming a launch partner for the AWS European Sovereign Cloud, with Genesys Cloud availability expected between May and July 2026. Hosted in Brandenburg, Germany and backed by EU-based teams, the offering gives regulated industries a compliant path to cloud-based AI — and signals that digital sovereignty is now a global competitive differentiator.
Conga + PROS: Why This Acquisition Is More Than the Sum of Its Parts
Conga's acquisition of PROS Holdings' B2B business marks a major shift in enterprise revenue operations. By combining PROS' AI-driven pricing science with Conga's CPQ, CLM, and document automation capabilities, the deal creates a full-stack platform — and a credible alternative to Salesforce Revenue Cloud for complex, multi-ERP enterprises.
IBM and Deepgram Bet on Voice as the Next Enterprise AI Interface
IBM has named Deepgram its first-ever voice AI partner, embedding speech-to-text and text-to-speech capabilities directly into watsonx Orchestrate. With 50,000+ years of audio processed and support for dozens of global dialects, the partnership signals that voice is rapidly becoming the default interface layer for enterprise AI automation.
Smartsheet’s MCP-Enabled Claude Integration Signals a New Era for Enterprise AI Connectivity
Smartsheet has launched its first MCP-enabled integration with Anthropic's Claude, letting enterprise users query and update project data through natural language conversation. Built on the Model Context Protocol — now an industry standard with 97M+ monthly downloads — this bidirectional integration signals a structural shift in how work management platforms connect with AI.
Google’s WebMCP: When AI Gets the Keys to the Browser
Google’s WebMCP introduces structured AI agent access inside Chrome, signaling a major shift toward a governed, agentic web architecture.






