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Client-Focused Leadership Skills

  • Customer-Centric Observability with LogicMonitor
    Categories: Research

    How LogicMonitor’s Customer-Centric Approach Is Redefining Observability Success

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  • AI in contact centers
    Categories: Research

    Why CIOs Must Lead the Customer Experience Revolution

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  • AI Strategy
    Categories: Research

    Why Your AI Strategy Will Fail Without the Right Data Architecture Featuring Starburst CEO and Co-Founder, Justin Borgman

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  • Zscaler AI innovations
    Categories: Research

    Zscaler Unveils Cutting-Edge AI Innovations to Securely Enable Business Transformation

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  • Securing Generative AI
    Categories: Research

    Securing Generative AI: The New Threat Landscape Demands a New Approach — Insights from IBM and AWS

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  • cybersecurity for critical infrastructure
    Categories: Research

    Why Cybersecurity Must Be a Capital Delivery Imperative

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  • Categories: Research

    Mitel Secures JITC Certification for OpenScape Voice: A Major Win in Secure Communications

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  • IBM Security RSAC 2025
    Categories: Research

    IBM Emerges as a Security Force at RSAC 2025: Innovation Meets Experience

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  • Zoho Telus
    Categories: Research

    TELUS Leverages Zoho for Strategic Customer Engagement: A Conversation with TELUS Executives

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  • Zscaler 2025 Phishing Report
    Categories: Research

    Phishing in 2025: Why GenAI Is Fueling a New Era of Cybercrime

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