Lauren Kirkpatrick

Lauren Kirkpatrick is the Director of Project Operations for Kramer&Co. She is an experienced Project and Social Media Manager with a decade of experience in the tech industry working with some of the biggest Fortune 500 companies. She has a proven track record of delivering high-impact projects on time and within budget, consistently exceeding client expectations and, more importantly, our clients love her!

Lauren holds a Master’s degree in Digital Social Media from the University of Southern California and brings a deep understanding of digital engagement strategies to her work. Outside of her professional life, Lauren enjoys spending time with her dog, Whiskey, and cheering on her beloved LA Dodgers.

  • AWS agentic commerce

Agentic Commerce Is Coming — and AWS Is Building the Payment Rails to Get It There

March 16, 2026|0 Comments

AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack.

  • Genesys sovereign cloud

Genesys Brings Sovereign CCaaS to AWS: What It Means for Regulated Industries

March 16, 2026|0 Comments

Genesys is becoming a launch partner for the AWS European Sovereign Cloud, with Genesys Cloud availability expected between May and July 2026. Hosted in Brandenburg, Germany and backed by EU-based teams, the offering gives regulated industries a compliant path to cloud-based AI — and signals that digital sovereignty is now a global competitive differentiator.

  • Conga PROS acquisition

Conga + PROS: Why This Acquisition Is More Than the Sum of Its Parts

March 16, 2026|0 Comments

Conga's acquisition of PROS Holdings' B2B business marks a major shift in enterprise revenue operations. By combining PROS' AI-driven pricing science with Conga's CPQ, CLM, and document automation capabilities, the deal creates a full-stack platform — and a credible alternative to Salesforce Revenue Cloud for complex, multi-ERP enterprises.

  • IBM Deepgram voice AI

IBM and Deepgram Bet on Voice as the Next Enterprise AI Interface

March 5, 2026|0 Comments

IBM has named Deepgram its first-ever voice AI partner, embedding speech-to-text and text-to-speech capabilities directly into watsonx Orchestrate. With 50,000+ years of audio processed and support for dozens of global dialects, the partnership signals that voice is rapidly becoming the default interface layer for enterprise AI automation.

  • smartsheet MCP Integration

Smartsheet’s MCP-Enabled Claude Integration Signals a New Era for Enterprise AI Connectivity

March 5, 2026|0 Comments

Smartsheet has launched its first MCP-enabled integration with Anthropic's Claude, letting enterprise users query and update project data through natural language conversation. Built on the Model Context Protocol — now an industry standard with 97M+ monthly downloads — this bidirectional integration signals a structural shift in how work management platforms connect with AI.

  • AWS agentic commerce

Agentic Commerce Is Coming — and AWS Is Building the Payment Rails to Get It There

March 16, 2026|0 Comments

AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack.

  • Genesys sovereign cloud

Genesys Brings Sovereign CCaaS to AWS: What It Means for Regulated Industries

March 16, 2026|0 Comments

Genesys is becoming a launch partner for the AWS European Sovereign Cloud, with Genesys Cloud availability expected between May and July 2026. Hosted in Brandenburg, Germany and backed by EU-based teams, the offering gives regulated industries a compliant path to cloud-based AI — and signals that digital sovereignty is now a global competitive differentiator.

  • Conga PROS acquisition

Conga + PROS: Why This Acquisition Is More Than the Sum of Its Parts

March 16, 2026|0 Comments

Conga's acquisition of PROS Holdings' B2B business marks a major shift in enterprise revenue operations. By combining PROS' AI-driven pricing science with Conga's CPQ, CLM, and document automation capabilities, the deal creates a full-stack platform — and a credible alternative to Salesforce Revenue Cloud for complex, multi-ERP enterprises.

  • IBM Deepgram voice AI

IBM and Deepgram Bet on Voice as the Next Enterprise AI Interface

March 5, 2026|0 Comments

IBM has named Deepgram its first-ever voice AI partner, embedding speech-to-text and text-to-speech capabilities directly into watsonx Orchestrate. With 50,000+ years of audio processed and support for dozens of global dialects, the partnership signals that voice is rapidly becoming the default interface layer for enterprise AI automation.

  • smartsheet MCP Integration

Smartsheet’s MCP-Enabled Claude Integration Signals a New Era for Enterprise AI Connectivity

March 5, 2026|0 Comments

Smartsheet has launched its first MCP-enabled integration with Anthropic's Claude, letting enterprise users query and update project data through natural language conversation. Built on the Model Context Protocol — now an industry standard with 97M+ monthly downloads — this bidirectional integration signals a structural shift in how work management platforms connect with AI.