In a move that underscores the escalating need for secure, scalable communications in mission-critical environments, Mitel has announced that its OpenScape Voice solution has achieved Joint Interoperability Test Command (JITC) certification. This milestone ensures placement on the U.S. Department of Defense Information Network Approved Products List (DODIN APL), a distinction reserved for technology that meets the highest interoperability and cybersecurity standards.

For government agencies and organizations operating in high-stakes environments, this certification isn’t just a checkbox — it’s a trusted stamp of approval that signals readiness for today’s most rigorous communications demands.

A Seal of Trust for Mission-Critical Environments

Mitel’s OpenScape Voice underwent a series of intensive evaluations conducted by the U.S. Department of Defense at the JITC Global Network Test Facility in Fort Huachuca, Arizona. These tests confirmed the platform’s interoperability, resilience, and cybersecurity readiness in both physical and virtual deployments.

Scalable to support up to 100,000 users per system, OpenScape Voice is engineered with enterprise-grade security and reliability. At the core of its offering is Assured Services SIP (AS-SIP), the DoD’s preferred secure signaling protocol — an essential element for voice communications in highly sensitive environments such as air traffic control towers, hospitals, and industrial command centers.

Interoperability and Security: Why This Matters

Earning a spot on the DODIN APL is no small feat. Certification means the product has been validated against Unified Capabilities Requirements (including IPv6 readiness), ensuring that OpenScape Voice can seamlessly integrate with other military-grade technologies and meet federal cybersecurity mandates.

What does this mean for agencies and organizations? Confidence. Whether you’re managing emergency communications at a municipal level or overseeing operations at a national defense agency, JITC certification removes uncertainty around system performance, integration, and resilience under pressure.

Modular Strength: A Closer Look at the Certified Components

What I particularly like is the fact that Mitel didn’t just push one product through certification. The company’s commitment to comprehensive, secure communications is evident in the range of certified components tested alongside OpenScape Voice. These include:

● OpenScape Voice: The flagship enterprise telephony solution delivers secure call control, encrypted administration, and robust event logging, all supported by an appliance model built for continuous security updates.

● OpenScape Xpert: Designed for fast-paced, high-pressure scenarios, this multi-line communication system excels in environments where split-second decisions are the norm — perfect for dispatch centers, trading floors, or command operations.

● OpenScape Alarm Response: Automates and simplifies communication during anomalies or crises, reducing human error and enabling organizations to act quickly and decisively.

Together, these tools offer a cohesive solution stack that not only meets — but anticipates — the needs of secure communications in complex environments.

Beyond the Defense Sector: Implications for the Broader Market

Although JITC certification is tailored to the Department of Defense, its implications ripple far beyond federal corridors. Placement on the DODIN APL opens the door for adoption across federal civilian agencies, state and local governments, and security-conscious enterprises.

“System security and interoperability are critical factors for organizations across public and private sectors when evaluating communication systems,” said Martin Bitzinger, Mitel’s SVP of Product Management. “This certification validates our commitment to delivering solutions that organizations can rely on — especially when it matters most.”

Final Thoughts: Communications Without Compromise

In an age where the threat landscape is constantly evolving, having a reliable, battle-tested communications platform is no longer optional — it’s a necessity. Mitel’s achievement with OpenScape Voice is not just a win for the company, but for every organization that depends on a secure, seamless, and scalable communications infrastructure.

This certification puts Mitel in rare company and solidifies OpenScape Voice as a top-tier solution for modern mission-critical communications — whether on the battlefield, in the ER, or behind the scenes in industrial control rooms. For organizations ready to move beyond compromise, this announcement couldn’t come at a better time.

 

This article was originally published on LinkedIn.

 

Read more of my coverage:

IBM Emerges as a Security Force at RSAC 2025: Innovation Meets Experience

TELUS Leverages Zoho for Strategic Customer Engagement: A Conversation with TELUS Executives

Commvault’s Recovery Range: Transforming Cyber Resilience Through Immersive Experience