# Kramer&Co > Guiding B2B Technology Leaders with expert insights and strateic avisory ## Posts - [Agentic Commerce Is Coming — and AWS Is Building the Payment Rails to Get It There](https://kramerand.co/agentic-commerce-is-coming-and-aws-is-building-the-payment-rails-to-get-it-there/): AWS is methodically building the infrastructure to make agentic commerce commercially viable at scale. Through a collaboration with Visa, the cloud giant is developing secure, network-agnostic payment workflows that let AI agents execute transactions without replacing existing financial infrastructure — while keeping fraud prevention and enterprise governance at the center of the stack. - [Genesys Brings Sovereign CCaaS to AWS: What It Means for Regulated Industries](https://kramerand.co/genesys-brings-sovereign-ccaas-to-aws-what-it-means-for-regulated-industries/): Genesys is becoming a launch partner for the AWS European Sovereign Cloud, with Genesys Cloud availability expected between May and July 2026. Hosted in Brandenburg, Germany and backed by EU-based teams, the offering gives regulated industries a compliant path to cloud-based AI — and signals that digital sovereignty is now a global competitive differentiator. - [Conga + PROS: Why This Acquisition Is More Than the Sum of Its Parts](https://kramerand.co/conga-pros-why-this-acquisition-is-more-than-the-sum-of-its-parts/): Conga's acquisition of PROS Holdings' B2B business marks a major shift in enterprise revenue operations. By combining PROS' AI-driven pricing science with Conga's CPQ, CLM, and document automation capabilities, the deal creates a full-stack platform — and a credible alternative to Salesforce Revenue Cloud for complex, multi-ERP enterprises. - [IBM and Deepgram Bet on Voice as the Next Enterprise AI Interface](https://kramerand.co/ibm-and-deepgram-bet-on-voice-as-the-next-enterprise-ai-interface/): IBM has named Deepgram its first-ever voice AI partner, embedding speech-to-text and text-to-speech capabilities directly into watsonx Orchestrate. With 50,000+ years of audio processed and support for dozens of global dialects, the partnership signals that voice is rapidly becoming the default interface layer for enterprise AI automation. - [Smartsheet's MCP-Enabled Claude Integration Signals a New Era for Enterprise AI Connectivity](https://kramerand.co/smartsheets-mcp-enabled-claude-integration-signals-a-new-era-for-enterprise-ai-connectivity/): Smartsheet has launched its first MCP-enabled integration with Anthropic's Claude, letting enterprise users query and update project data through natural language conversation. Built on the Model Context Protocol — now an industry standard with 97M+ monthly downloads — this bidirectional integration signals a structural shift in how work management platforms connect with AI. - [Google’s WebMCP: When AI Gets the Keys to the Browser](https://kramerand.co/googles-webmcp-when-ai-gets-the-keys-to-the-browser/): Google’s WebMCP introduces structured AI agent access inside Chrome, signaling a major shift toward a governed, agentic web architecture. - [RingCentral Bets on Voice as the New AI Frontier](https://kramerand.co/ringcentral-bets-on-voice-as-the-new-ai-frontier/): RingCentral is redefining AI voice automation with GPT-5.2, embedding real-time intelligence into live enterprise conversations. - [Zoho's Integrated Approach to Enterprise Finance: Tackling Billing and Spend Management Complexity](https://kramerand.co/zohos-integrated-approach-to-enterprise-finance-tackling-billing-and-spend-management-complexity/): Zoho unifies enterprise billing and spend management with AI-driven automation, global compliance support, and deep banking integrations across 15 countries. - [Why S3 Data Protection Is Now a Business Resilience Imperative](https://kramerand.co/why-s3-data-protection-is-now-a-business-resilience-imperative/): S3 data protection is no longer optional. Ransomware, AI workloads, and multi-cloud complexity are exposing major resilience gaps in enterprise cloud storage. - [How Organizations are Driving Business Growth by Harnessing the Convergence of Consumer and Business Loyalty](https://kramerand.co/how-organizations-are-driving-business-growth-by-harnessing-the-convergence-of-consumer-and-business-loyalty/): SAP Emarsys research reveals B2B and B2C loyalty are converging, with AI-driven personalization and emotional engagement now essential to earning trust. - [Beyond the Breach: Why 2026's Security Battle Is About Business Resilience, Not Just Technology](https://kramerand.co/beyond-the-breach-why-2026s-security-battle-is-about-business-resilience-not-just-technology/): AI-driven identity fraud and supply chain attacks are redefining SMB cybersecurity. In 2026, trust—not tools—becomes the core security challenge. - [The Enterprise AI Agent Battle: SAP and Oracle Take Different Paths to Automation](https://kramerand.co/the-enterprise-ai-agent-battle-sap-and-oracle-take-different-paths-to-automation/): SAP and Oracle are taking very different approaches to enterprise AI agents. Architecture, pricing, and workflow design will determine which strategy scales. - [Verint’s Daniel Ziv on Why Your AI Initiatives Are Failing — Hint: It’s The Data Foundation You're Missing](https://kramerand.co/verints-daniel-ziv-on-why-your-ai-initiatives-are-failing-hint-its-the-data-foundation-youre-missing/): Most AI initiatives fail because organizations start with pilots instead of real behavioral data. Verint shows how unified CX data drives measurable AI outcomes in days. - [AWS Doubles Down on European Digital Sovereignty with New Governance Structure](https://kramerand.co/aws-european-sovereign-cloud-governance/): AWS unveils its European Sovereign Cloud operational blueprint—featuring independent governance, EU-citizen staffing, and full AWS capabilities. A €7.8B bet on digital sovereignty without compromise. - [The AI Advantage Hiding in Plain Sight: Why Google's Embedded Strategy Is Winning](https://kramerand.co/googles-embedded-ai-strategy-is-winning/): While competitors compete for standalone AI users, Google has quietly won by embedding intelligence where billions already work. With AI Overviews reaching 2 billion monthly users and Gemini now standard in Workspace, Google proves that distribution and seamless integration often matter more than raw capability alone. - [Veeam Data Platform v13: What MSPs and MSSPs Need to Know](https://kramerand.co/veeam-data-platform-v13-what-msps-and-mssps-need-to-know/): Veeam Data Platform v13 delivers threat detection, faster deployment, VMware migration options, and deeper security integrations—major gains for MSPs and MSSPs. - [Gen AI Moves From Experimentation to Everyday Work—But the Human Factor Remains the Challenge](https://kramerand.co/generative-ai-moves-from-experimentation-to-everyday-work/): Enterprise generative AI adoption is accelerating, but Wharton’s 2025 study shows the real barriers are talent, training, and culture—not the technology itself. - [Mitel Introduces CX 2.0: Enterprise-Grade AI Meets Hybrid Flexibility](https://kramerand.co/mitel-introduces-cx-2-0/): Mitel CX 2.0 delivers an AI-powered, hybrid-ready customer experience platform with virtual agents, agentic automation, and unified workflows built for enterprise control and innovation. - [Cisco AI Readiness Index 2025: Why Only 13% of Companies Are Prepared for AI Success](https://kramerand.co/cisco-ai-readiness-index-2025-why-only-13-of-companies-are-prepared-for-ai-success/): Key Takeaways The Persistent Readiness Gap: Only 13% of organizations are truly ready for AI—a figure that has remained static for three years across Cisco’s study of 8,000+ business leaders in 30 markets. These “pacesetters” are 1.5 times more likely to report major gains in profitability, productivity, and innovation. Strategic Commitment Over Technology: Success isn’t about having the best AI tools—it’s about embedding AI into core operations with holistic planning that addresses strategy, governance, infrastructure, data, talent, and culture simultaneously. Pacesetters don’t wait for the landscape to stabilize. The Measurement Imperative: 80% of organizations face rising pressure to demonstrate AI [...] - [Zoho One's Major Update Shows How Business Software Should Actually Work](https://kramerand.co/zoho-ones-major-update/): The latest Zoho One update reimagines how teams navigate work, offering unified spaces, context-driven boards, deep integrations, and embedded AI that removes complexity and boosts productivity across the entire business software ecosystem. - [From Grammarly to Superhuman: Reimagining AI for the Future of Work](https://kramerand.co/from-grammarly-to-superhuman-reimagining-ai-for-the-future-of-work/): Superhuman’s rebrand marks its shift from writing tool to cross-app AI orchestration platform. With 40M+ daily users and a privacy-first reputation, Superhuman aims to become the open, ecosystem-agnostic layer powering modern work. - [Cisco's Bold AI Infrastructure Play: Three Announcements That Signal a New Era in Enterprise Computing](https://kramerand.co/ciscos-ai-infrastructure-play-three-announcements-signal-new-era-enterprise-computing/): Cisco unveiled major AI infrastructure advances at Partner Summit 2025, introducing AgenticOps, Unified Branch, Unified Edge, and Cisco IQ to help enterprises scale AI from pilots to production. - [Cisco 360 Partner Program: A Partnership Model Built for the AI Era](https://kramerand.co/cisco-360-partner-program-a-partnership-model-built-for-the-ai-era/): Cisco 360 Partner Program is built for the AI era — co-designed with partners to drive profitability, enablement, and innovation through transparent incentives, AI specializations, and shared success. - [Why User-Led Communities Matter: Insights from a Healthcare IT Leader](https://kramerand.co/why-user-led-communities-matter-insights-from-a-healthcare-it-leader/): The Mitel User Group (MUG) exemplifies the power of community in enterprise communications. Learn how Parnassia Groep’s experience shows the real business value of collaboration and shared insight. - [Welcome to the Engagement Era: Why Brand Loyalty Is More Fragile — and More Valuable — Than Ever](https://kramerand.co/welcome-to-the-engagement-era-why-brand-loyalty-is-more-fragile-and-more-valuable-than-ever/): Customer loyalty in 2025 is no longer guaranteed — it’s earned. The SAP Emarsys Loyalty Index reveals the rise of Trend Loyalty and how AI-powered personalization drives brand engagement in the new era. - [From Protection to Activation: How AI is Redefining Enterprise Data Resilience](https://kramerand.co/ai-powered-cyber-resilience-commvault-redefining-defense/): AI-powered cyber resilience is reshaping how enterprises defend, recover, and innovate. Commvault’s Vidya Shankaran shares how predictive intelligence, automation, and conversational AI enable smarter defense. - [From Risk to ROI: How Democratizing AI Transforms Business Operations](https://kramerand.co/from-risk-to-roi-how-democratizing-ai-transforms-business-operations/): Democratizing AI in the enterprise isn’t a nice-to-have, it’s a business imperative. WalkMe’s KJ Kusch and I unpack how to measure impact, build trust, and turn AI into everyday superpowers for employees. - [Cisco AI Readiness Index Highlights the AI Value Gap: Why Only 13% of Companies Are Realizing AI's Full Potential](https://kramerand.co/cisco-ai-readiness-index-highlights-ai-value-gap/): The Cisco AI Readiness Index 2025 exposes the widening gap between ambition and achievement in enterprise AI. Only 13% of organizations — the Pacesetters — are truly capturing AI’s full business value. - [Digital Sovereignty Isn't Just Talk Anymore: Why European Governments Are Breaking Up With Microsoft](https://kramerand.co/digital-sovereignty-isnt-just-talk-anymore-why-european-governments-are-breaking-up-with-microsoft/): Europe’s digital sovereignty movement is accelerating as governments cut ties with Microsoft, embracing open-source solutions for greater control, transparency, and independence from foreign tech giants. - [Unlocking the Hidden Value: How Commvault's Data Rooms Transform Backup Data into AI Assets](https://kramerand.co/unlocking-the-hidden-value-how-commvaults-data-rooms-transform-backup-data-into-ai-assets/): Commvault Data Rooms bridges data protection and AI innovation, enabling enterprises to safely activate backup data for analytics and model training under strict governance and security controls. - [Commvault Makes Conversation the New Interface for Enterprise Cyber Resilience](https://kramerand.co/commvault-makes-conversation-the-new-interface-for-enterprise-cyber-resilience/): Commvault introduces conversational AI for enterprise data protection, enabling secure natural language management of backups and resilience operations across SaaS, cloud, and hybrid environments. - [Why User-Led Communities Matter: A Conversation with BPI's Cas Rangel](https://kramerand.co/why-user-led-communities-matter-a-conversation-with-bpis-cas-rangel/): The Mitel User Group (MUG) connects global customers to share insights, solve challenges, and influence product innovation through collaboration and community-driven engagement. - [The Readiness Tipping Point: What Kyndryl's 2025 Report Reveals About Enterprise Tech Strategy](https://kramerand.co/the-readiness-tipping-point-what-kyndryls-2025-report/): Kyndryl’s 2025 Readiness Report uncovers widening readiness gaps across enterprises, highlighting AI scaling challenges, cultural adaptability, and leadership misalignment as defining factors for success. - [When Everyone Can Code: The Vibe Coding Revolution and What It Means for Software Development](https://kramerand.co/vibe-coding-revolution/): AWS’s Erin Kraemer joins Shelly Kramer to explore vibe coding, a fast-growing AI-driven approach where anyone can build software through natural language — democratizing innovation and transforming developer culture. - [How Intelligent Work Management is Transforming Enterprise Operations](https://kramerand.co/how-intelligent-work-management-is-transforming-enterprise-operations/): Smartsheet’s Chief Product Officer, Pratima Arora, joins Shelly Kramer to explore how intelligent work management and AI-first platforms are transforming productivity, governance, and human-AI collaboration. - [AWS Bridges the Enterprise AI Gap with Quick Suite: Why This Changes Everything](https://kramerand.co/aws-bridges-enterprise-ai-gap-quick-suite/): AWS Quick Suite is a new agentic AI platform designed to bring enterprise-grade intelligence to the workplace, bridging the gap between consumer AI and secure, integrated business operations. - [Google's CodeMender: Why AI-Driven Security Fixes Matter More Than Ever](https://kramerand.co/googles-codemender-why-ai-driven-security-fixes-matter-more-than-ever/): Google CodeMender is an AI-powered security agent that not only identifies software vulnerabilities but automatically fixes them—bringing a new era of proactive, scalable cybersecurity to enterprise and open source. - [Why Devices Still Matter: Mitel's Strategic Bet on Hybrid Communications](https://kramerand.co/why-devices-still-matter-mitels-strategic-bet-on-hybrid-communications/): Mitel’s decision to move IP phone production to Germany with Gigaset marks a pivotal strategic shift—boosting quality, sustainability, and hybrid resilience while redefining the future of enterprise communications. - [Zoom and Oracle: A Strategic Partnership Shaping the Future of Enterprise CX](https://kramerand.co/zoom-and-oracle-a-strategic-partnership-shaping-the-future-of-enterprise-cx/): Zoom and Oracle have formed a powerful partnership that integrates Zoom’s AI-first CX platform with Oracle Cloud Infrastructure to deliver secure, scalable, and intelligent customer experiences. - [Zero Trust Everywhere: Protecting Cars, Vending Machines, and Everything in Between](https://kramerand.co/zero-trust-everywhere-protecting-cars-vending-machines-and-everything-in-between/): Zscaler’s “Zero Trust Everywhere” initiative expands zero trust security to all connected devices — from EV chargers and vending machines to cars — closing one of the biggest gaps in enterprise protection. - [Commvault's Clumio for Apache Iceberg: Why Air-Gapped Data Lakehouse Protection Matters Now](https://kramerand.co/commvaults-clumio-for-apache-iceberg-why-air-gapped-data-lakehouse-protection-matters-now/): Commvault launched Clumio for Apache Iceberg on AWS, and it's the first solution delivering Iceberg-aware, air-gapped cyber protection for data lakehouses. - [Where Design Meets Sustainability: Cisco's Vision for the Future](https://kramerand.co/where-design-meets-sustainability-ciscos-vision-for-the-future/): Cisco’s VP of Design, Gavin Ivester, reveals how sustainability is reshaping product design. From smaller, greener hardware to human-centered tech, Cisco is defining sustainable innovation. - [The Evolution of ERP: From Back Office Tool to Strategic Growth Platform](https://kramerand.co/the-evolution-of-erp-from-back-office-tool-to-strategic-growth-platform/): ERP transformation is reshaping enterprise growth. In this interview, Acumatica CPO Ali Jani explains why platforms, democratization, and adaptability are the keys to long-term success. - [Zoomtopia 2025: Smart Strategic Moves Overshadowed by Virtual Event Execution](https://kramerand.co/zoomtopia-2025-smart-strategic-moves/): Zoomtopia 2025 may have lacked presentation flair, but the announcements mattered: AI Companion 3.0, vertical solutions, and CX upgrades showcase Zoom’s smart, strategic path forward. - [Unified Resiliency: How Commvault and CrowdStrike Are Transforming Cyber Recovery](https://kramerand.co/unified-resiliency-how-commvault-and-crowdstrike-are-transforming-cyber-recovery/): Commvault and CrowdStrike’s partnership delivers unified cyber recovery, bridging IT and security teams to ensure clean, rapid response in today’s evolving threat landscape. - [Google Cloud Advances AI Security with New Cloud Platform Enhancements](https://kramerand.co/google-cloud-advances-ai-security-with-new-cloud-platform-enhancements/): Google Cloud introduces Agentic IAM, MCP support, and SCC upgrades, delivering AI-first security to protect AI agents, data, and enterprise cloud environments. - [Mitel Accelerates Innovation Through Strategic Partnerships and Startup Collaboration](https://kramerand.co/mitel-accelerates-innovation-through-strategic-partnerships-and-startup-collaboration/): Mitel Unified Communications Accelerator, in partnership with L-SPARK, helps startups scale solutions in healthcare, retail, and hospitality. - [Cybersecurity at a Crossroads: Cisco’s 2025 Cybersecurity Readiness Index Reveals Rising Risks Amid Stalled Progress](https://kramerand.co/cybersecurity-at-a-crossroads-ciscos-2025-cybersecurity-readiness-index-reveals-rising-risks-amid-stalled-progress/): Cisco’s 2025 Cybersecurity Readiness Index shows only 4% of organizations are fully prepared. This deep dive explores key gaps and strategic next steps. - [Command Zero: Reimagining Cybersecurity Investigations for the AI Era](https://kramerand.co/command-zero-reimagining-cybersecurity-investigations-for-the-ai-era/): Command Zero blends encoded expertise, automation, and LLMs to upskill SOC teams and power consistent, AI-driven cybersecurity investigations across the enterprise. - [Platform9 and Commvault Join Forces to Bring Cyber-Resilient Data Protection to the Enterprise Private Cloud](https://kramerand.co/platform9-and-commvault-join-forces-to-bring-cyber-resilient-data-protection-to-the-enterprise-private-cloud/): The Platform9–Commvault partnership delivers enterprise-ready hybrid cloud data protection with built-in resilience, VM and Kubernetes coverage, and fast recovery. - [Zoho Goes All-In on AI: Building a Proprietary LLM and Agent Ecosystem for the Enterprise](https://kramerand.co/zoho-goes-all-in-on-ai-building-a-proprietary-llm/): Zoho launches Zia, a proprietary LLM built in-house with a no-code AI Agent Studio and full-stack privacy-first enterprise AI strategy — all focused on real business impact. - [The Future of Cloud Security: How Gen AI is Transforming Cybersecurity at Scale](https://kramerand.co/the-future-of-cloud-security-how-gen-ai-is-transforming-cybersecurity-at-scale/): At AWS re:Inforce, leaders from AWS, Accenture, and Popular Bank shared how generative AI in cloud security is delivering faster threat response, resilience, and real-time innovation. - [How LogicMonitor's Customer-Centric Approach Is Redefining Observability Success](https://kramerand.co/how-logicmonitors-customer-centric-approach-is-redefining-observability-success/): Brooke Cunningham, CMO at LogicMonitor, shares how customer-centric observability, Edwin AI, and Elevate are driving real business outcomes. - [Why CIOs Must Lead the Customer Experience Revolution](https://kramerand.co/why-cios-must-lead-the-customer-experience-revolution/): AI in contact centers is delivering faster ROI than any other use case. Learn why Observe.ai’s CEO says it's the smartest starting point for enterprise AI. - [Why Your AI Strategy Will Fail Without the Right Data Architecture Featuring Starburst CEO and Co-Founder, Justin Borgman](https://kramerand.co/why-your-ai-strategy-will-fail-without-the-right-data-architecture/): Starburst CEO Justin Borgman shares why AI data architecture strategy—not just models—defines success in enterprise AI. Watch the full Age of AI podcast episode. - [Zscaler Unveils Cutting-Edge AI Innovations to Securely Enable Business Transformation](https://kramerand.co/zscaler-unveils-cutting-edge-ai-innovations-to-securely-enable-business-transformation/): Zscaler AI innovations 2025 from ZenithLive redefine enterprise security—featuring data classification, AI-powered segmentation, and network intelligence. - [Securing Generative AI: The New Threat Landscape Demands a New Approach — Insights from IBM and AWS](https://kramerand.co/securing-generative-ai-new-threat-landscape-demands-new-approach-insights-from-ibm-and-aws/): IBM and AWS explore how securing generative AI must be prioritized from the start — with governance, third-party support, and a secure-by-design strategy. - [Why Cybersecurity Must Be a Capital Delivery Imperative](https://kramerand.co/why-cybersecurity-must-be-a-capital-delivery-imperative/): Why cybersecurity for critical infrastructure must shift from afterthought to design principle — with insights from Black & Veatch’s Keon McEwen. - [Mitel Secures JITC Certification for OpenScape Voice: A Major Win in Secure Communications](https://kramerand.co/mitel-secures-jitc-certification-openscape-voice/): Mitel’s OpenScape Voice secures JITC certification, joining the DODIN APL and setting a new bar for secure, interoperable communications in critical sectors. - [IBM Emerges as a Security Force at RSAC 2025: Innovation Meets Experience](https://kramerand.co/ibm-emerges-as-a-security-force-at-rsac-2025-innovation-meets-experience/): At RSAC 2025, IBM Security unveiled major innovations in agentic AI, predictive threat intel, and identity fabric—signaling a bold resurgence in the cybersecurity landscape. - [TELUS Leverages Zoho for Strategic Customer Engagement: A Conversation with TELUS Executives](https://kramerand.co/telus-leverages-zoho-strategic-customer-engagement/): At ZohoDay 2025,Shelly Kramer spoke with TELUS executives Chris Smith and Lisa Richardson about how the Canadian telecommunications giant is reimagining its retail strategy through strategic implementation of Zoho's CRM solutions. - [Phishing in 2025: Why GenAI Is Fueling a New Era of Cybercrime](https://kramerand.co/zscaler-2025-phishing-report-genai-fueling-new-era-cybercrime/): The Zscaler 2025 Phishing Report exposes how AI is fueling more personalized attacks, spotlighting key industry targets, and reshaping how enterprises must defend against evolving threats. - [Commvault's Recovery Range: Transforming Cyber Resilience Through Immersive Experience](https://kramerand.co/commvaults-recovery-range-transforming-cyber-resilience-through-immersive-experience/): Commvault Recovery Range, powered by SimSpace, delivers immersive cyber resilience training that helps IT and security teams prepare, recover, and rebuild after attacks. - [AI Trust Scores and Blockchain — the Foundations for the Golden Age of AI](https://kramerand.co/ai-trust-scores-blockchain-foundations-golden-age-ai/): Dr. Scott Zoldi explains how AI trust scores and blockchain help build ethical, auditable AI systems that power the golden age of artificial intelligence. - [Beyond the Copilot Button: How Agentic AI is Transforming Asset Management](https://kramerand.co/beyond-the-copilot-button-how-agentic-ai-is-transforming-asset-management/): Mark Goodey discusses how agentic AI in asset management moves firms beyond chatbots to smarter, human-augmented investment analysis and client communication. - [Exploring the What, Why, and How of Establishing a Minimum Viable Company with Commvault's Tim Zonca](https://kramerand.co/exploring-the-what-why-and-how-of-establishing-a-minimum-viable-company-with-commvaults-tim-zonca/): Tim Zonca of Commvault joins Security Square to explore the Minimum Viable Company and how it helps businesses recover fast from cyber disruptions. - [Voice AI: The Revolution Transforming Customer Service Operations](https://kramerand.co/voice-ai-the-revolution-transforming-customer-service-operations/): In the latest episode of our "Age of AI" series, I had the pleasure of speaking with Nikola Mrkšić, co-founder and CEO of PolyAI, about how voice AI is revolutionizing customer service by transforming traditional contact centers into data-driven command centers that can significantly impact business performance. - [The Evolution of Data Loss Prevention in the AI Era](https://kramerand.co/the-evolution-of-data-loss-prevention-in-the-ai-era/): The rise of generative AI is reshaping enterprise security, pushing Data Loss Prevention (DLP) to the forefront. Explore how AI has both empowered attackers and challenged defenders, driving a new wave of advanced DLP solutions. - [Measuring AI Communication Impact: Grammarly Rolls Out Enterprise ROI Tools to General Availability](https://kramerand.co/measuring-ai-communication-impact-grammarly-enterprise-roi-tools-general-availability/): Grammarly's Enterprise ROI Tools have reached general availability, offering organizations concrete methods to measure and quantify the business impact of AI-powered communication technology. - [Critical Cybersecurity Resource Faces Funding Crisis](https://kramerand.co/critical-cybersecurity-resource-mitre-cve-program-faces-funding-crisis/): MITRE’s Common Vulnerabilities and Exposures (CVE) Program faces a major funding crisis, threatening to disrupt global cybersecurity operations. With funding set to expire Wednesday, industry leaders warn of significant consequences to national vulnerability databases, incident response, and automated security tools. - [Deloitte India Zoho Alliance: A Strategic Powerplay in the Enterprise Digital Transformation Space](https://kramerand.co/deloitte-india-zoho-alliance-strategic-powerplay-enterprise-digital-transformation-space/): The Deloitte India Zoho Alliance brings together consulting expertise and cloud technology to deliver sector-specific, scalable digital transformation solutions. With a focus on healthcare, NBFCs, and eCommerce, this partnership addresses enterprise pain points through pre-configured solutions and low-code innovation. - [IBM Hakkōda Acquisition: IBM’s Move to Enhance Data Services for AI Initiatives](https://kramerand.co/ibm-hakkoda-acquisition-ibms-move-to-enhance-data-services-for-ai-initiatives/): IBM's strategic acquisition of Hakkōda addresses the critical challenge many organizations face: lacking expertise in data management for AI success. The move bolsters IBM Consulting's ability to help clients prepare data infrastructure for AI applications. - [commercetools’ Payment Hub Challenges Payments Status Quo](https://kramerand.co/commercetools-payment-hub-challenges-payments-status-quo/): In a strategic move that could significantly disrupt the e-commerce payments landscape, commercetools’ Payment Hub launch positions itself against competitors that tie platform services to payment processing fees. - [Kurrent Charts New Territory with Leadership Changes and Cloud Expansion](https://kramerand.co/kurrents-event-native-data-platform/): Kurrent’s event-native data platform is evolving fast—bringing real-time data, cloud flexibility, and leadership expertise together to reshape enterprise workflows. - [Workplace Productivity is at a Breaking Point: Exploring How AI Can Help](https://kramerand.co/workplace-productivity-breaking-point-exploring-how-ai-can-help/): Explore the breaking point of workplace productivity and how AI can transform communication, reduce low-value tasks, and enhance employee satisfaction in our latest article. - [Microsoft's Copilot Gets Smarter: What Enterprise Users Need to Know](https://kramerand.co/microsoft-copilot-gets-smarter-what-enterprise-users-need-to-know/): Microsoft 365 Copilot evolves with Researcher and Analyst, AI agents designed to enhance enterprise research and data analysis—unlocking new levels of productivity. - [Deloitte AWS Collaboration Designed to Accelerate and Scale Enterprise AI Adoption](https://kramerand.co/deloitte-aws-collaboration-designed-to-accelerate-and-scale-enterprise-ai-adoption/) - [The Powerful Alliance Between AWS-Deloitte is Strategically Accelerating AI Innovation Across Industries](https://kramerand.co/the-powerful-alliance-between-aws-deloitte-is-strategically-accelerating-ai-innovation-across-industries/) - [WalkMe's Integration with SAP: A Strategic Move to Transform Digital Adoption](https://kramerand.co/walkmes-integration-with-sap-a-strategic-move-to-transform-digital-adoption/) - [Shelly Kramer](https://kramerand.co/shelly-kramer/) - [Craig Honick](https://kramerand.co/craig-honick/) - [Lauren Kirkpatrick](https://kramerand.co/lauren-kirkpatrick/) - [Amy McCloskey Tobin](https://kramerand.co/amy-mccloskey-tobin/) - [Security Square](https://kramerand.co/security-square/) - [K&Co Tech Podcast](https://kramerand.co/kco-tech-podcast/) - [The Age of AI](https://kramerand.co/the-age-of-ai/) - [The Evolution of the Modern Data Stack as Required by an Event-Streaming World](https://kramerand.co/3475-2/) - [State of Data Management and Its Impact on AI Development](https://kramerand.co/state-of-data-management-and-its-impact-on-ai-development/) - [Grammarly's New Enterprise ROI Tools Set New Standards for AI Impact Measurement](https://kramerand.co/grammarlys-new-enterprise-roi-tools-set-standards-ai-impact-measurement/): Grammarly’s enterprise ROI tools set a new standard for AI impact measurement, helping businesses quantify communication effectiveness and drive real savings. - [Cisco AI Defense Launch Addresses the Challenges of Enterprise AI Security](https://kramerand.co/cisco-ai-defense-launch-addresses-challenges-enterprise-ai-security/): Cisco AI Defense addresses AI security risks, from shadow AI to model vulnerabilities. With proactive protection and deep integration, it's set to redefine enterprise AI security. - [Google Gemini Pricing Shift Signals New Phase in Enterprise AI Competition](https://kramerand.co/google-gemini-pricing-shift-signals-new-phase-enterprise-ai-competition/): Google's Gemini pricing shift slashes AI costs in Workspace, pressuring Microsoft and accelerating AI's move from premium to standard—reshaping enterprise AI adoption faster than expected. - [The LogicMonitor OpenAI Alliance: an AI-Powered Evolution in Data Center Management](https://kramerand.co/the-logicmonitor-openai-alliance/): LogicMonitor and OpenAI partner to enhance IT operations with advanced AI, upgrading Edwin AI for smarter, predictive data center management. - [The AI Arms Race Intensifies: Anthropic's Multi-Billion Dollar Backing Challenges OpenAI's Dominance](https://kramerand.co/ai-arms-race-intensifies-anthropic-multi-billion-dollar-backing/): Anthropic and OpenAI are locked in a fierce AI battle, backed by billions from tech giants like Google, Amazon, and Microsoft. As the AI infrastructure race accelerates, the real winners may be yet to emerge. - [The Evolving Risk Landscape: What Keeps CFOs Awake in 2025](https://kramerand.co/the-evolving-risk-landscape-what-keeps-cfos-awake-in-2025/): Explore how CFOs are adapting to the evolving risk landscape, with insights from Chubb's survey on cybersecurity threats and financial risk management strategies. - [SailGP Ericsson Partnership Signals New Era in Sports Technology Integration](https://kramerand.co/sailgp-ericsson-partnership-signals-new-era-in-sports-technology-integration/): The SailGP Ericsson Partnership integrates Private 5G and edge computing into F50 catamarans, enhancing real-time data, connectivity, and performance, setting a new standard for sports technology in 2025. - [Perplexity AI Assistant for Android Launches — the AI Assistant Race Marches Along](https://kramerand.co/perplexity-ai-assistant-for-android-launches/): Perplexity AI Assistant for Android redefines AI assistants with cross-app actions, multimodal input, and competitive pricing—posing a real challenge to Google Gemini. - [Pega Agentic AI Research Study: Agentic AI in the Workplace — Promise Meets Pragmatism](https://kramerand.co/pega-agentic-ai-research-study-promise-meets-pragmatism/): The Pega agentic AI research study reveals a complex landscape in workplace AI adoption, where enthusiasm for AI's potential is tempered by practical concerns about its reliability and implementation. - [Real-Time Access and Strong Data Management Are the Cornerstones of AI Success, Study Finds](https://kramerand.co/real-time-access-and-strong-data-management-are-the-cornerstones-of-ai-success-study-finds/): A new study reveals that AI success hinges on real-time data access, strong governance, and a data-driven culture. Here’s how leaders are responding. - [Zoho Raises the Bar in Self-Service BI with AI-Powered Zoho Analytics Platform](https://kramerand.co/zoho-raises-bar-self-service-bi-ai-powered-zoho-analytics-platform/): Zoho’s latest update brings AI, machine learning, and predictive tools to its analytics platform. I sat down with Zoho Canada’s managing director to break it all down. ## Pages - [Book a Briefing](https://kramerand.co/book-a-briefing/) - [Contact](https://kramerand.co/contact/) - [About](https://kramerand.co/about/) - [Podcasts](https://kramerand.co/podcasts/) - [Research](https://kramerand.co/research/) - [Home](https://kramerand.co/) [comment]: # (Generated by Hostinger Tools Plugin)